NMR SERVICE provides probe repair, maintenance, and modification services. We are capable of repairing/modifying solid-state NMR probes of any manufacturer including Bruker, Doty, Varian, Phoenix NMR. Furthermore, we are the certified service partner for probes by Phoenix NMR. Please do not hesitate to reach out to us:
- Contact us and describe the problem. Please send pictures if possible.
- Wait for our response via email or phone.
- Send the probe to our facilities. We will diagnose the problem and get back to you within approx. five working days. Our offer will include an estimate on the costs and lead time.
- If we cannot help you with your inquiry, we will ship back the probe at our expenses.
- If you decline our offer, we will ship back the probe at our expenses.
- If you accept our offer, we will continue the repair and ask you to place an order with us based on the offer.
- Once the repair is completed, we will return the probe/parts to you as soon as possible.